Shipping Policy:

Shipping days and turn around times:

We normally ship Tuesdays, Wednesdays and Fridays. Sundays and Mondays we are closed so nothing will get shipped on those days. Turn around time is about 5-10 business days

Firearms will ship out once we receive an FFL it can be 2-10 business days that really depends on how quick we get the FFL. We will reach out the the FFL 3 times (2 email and a phone call) after that if we don't receive anything we will email you and then it will be your responsibility to have them email us.

Ammunition: Ammo will only get shipped out through UPS Tuesday-Friday 

Federal Law requires that all modern firearms be shipped to a holder of a valid Federal Firearms License (FFL) only. The recipient must have an FFL; however the sender is not required to have one. Any person who is legally allowed to own a firearm is legally allowed to ship it to an FFL holder for any legal purpose (including sale or resale).

Here is exactly what the ATF 'Federal Firearms Regulations Reference Guide' (ATF P 5300.4) says:

(B9) May a nonlicensee ship a firearm by carrier?
A nonlicensee may ship a firearm by carrier to a resident of his or her own state or to a licensee in any state. A common or contract carrier must be used to ship a handgun. In addition, Federal law requires that the carrier be notified that the shipment contains a firearm and prohibits common or contract carriers from requiring or causing any label to be placed on any package indicating that it contains a firearm.

[18 U.S.C. 922(a)(2)(A), 922(a) (3), 922(a)(5) and 922(e), 27 CFR 178.31, 27 CFR 478.31 and 478.30]

(B8) May a nonlicensee ship a firearm through the U. S. Postal Service?
A nonlicensee may mail a shotgun or rifle to a resident of his or her own state or to a licensee in any state. Handguns are not mailable. A common or contract carrier must be used to ship a handgun. A nonlicensee may not transfer any firearm to a nonlicensed resident of another state. The Postal Service recommends that longguns be sent by registered mail and that no marking of any kind which would indicate the nature of the contents be placed on the outside of any parcel containing firearms.

[18 U.S.C. 1715, 922(a)(3), 922(a)(5) and 922 (a)(2)(A)]

'Antique' firearms need not be shipped to a licensed dealer. These can be shipped directly to the buyer. An antique firearm is a firearm built in or before 1898, or a replica thereof. The exact ATF definition of an antique firearm is:
Antique firearm. (a) Any firearm (including any firearm with a matchlock, flintlock, percussion cap, or similar type of ignition system) manufactured in or before 1898; and (b) any replica of any firearm described in paragraph (a) of this definition if such replica (1) is not designed or redesigned for using rimfire or conventional centerfire fixed ammunition, or (2) uses rimfire or conventional centerfire fixed ammunition which is no longer manufactured in the United States and which is not readily available in the ordinary channels of commercial trade.

Knives, air guns, accessories, and most gun parts need not be shipped to an FFL holder. We say most gun parts because each firearm contains at least one part that the ATF considers a firearm. This part is typically the part that contains the serial number. This part must be treated as a complete firearm when shipping the item.

Ammunition: Ammunition must be shipped separately from packages that contain firearms (including handguns). Special labeling is required. Some shippers treat ammunition as dangerous or hazardous materials. Guidelines vary by carrier please check directly with the carrier for specific details.
Effective immediately, required as of Jan 1. 2014: New Diamond-shaped Ammo shipping labels replace "ORM-D." Learn more. In California ammunition can not be shipped to a residential house.

Ammunition can not be shipped to these following states:

• New York
• California

The section of the US Code that governs modern firearms is called Commerce in Firearms and Ammunition (CFA). This code is available online at: http://www.access.gpo.gov/nara/cfr/waisidx_09/27cfr478_09.html

When in doubt, we suggest arranging for transfer through a licensed dealer. Violation of the CFA is a felony and penalties for violation of it are severe.

     The customer is responsible for knowing his/ her state laws regarding firearm transfers. Contact your local FFL dealer with any questions regarding the sale or transfer of firearms. Contact your local FFL before ordering a firearm to verify their transfer fee and to ensure they will receive your transfer. The customer assumes all responsibilities and cost for return firearms due to FFL refusal or failure to receive.

     If you order a handgun, stockless shotgun, or stripped lower receiver, YOU MUST be:

1. A legal resident of the state in which you are ordering.
2. 21 years of age or older to complete the transfer through your FFL. Exceptions- Military personnel stationed in a state other than their legal residence may purchase firearms across state lines. Contact your local FFL receiving the transfer as you may to provide proof of deployment, residence, etc.

* Orders placed on Friday after 1pm, Saturdays, Sundays or Mondays will get processed on Tuesdays. Items don't get shipped on Thursdays, Saturdays, Sundays or Mondays.*

RETURN POLICY:

     A 10% inconvenience fee will be charged for ANY web store order that is requested to be refunded.  

     If you need to return an item, please Contact Us with your order number and details about the product you would like to return. You will then receive a return authorization (RA) number. The RA number needs to be clearly shown on the outside of the package. If the RA number is not shown it will not be accepted and shipped back.

     All Merchandise/s must be returned within 30 days from delivery date, also merchandise being returned needs to be unopened, have the receipt, and needs all items that are included with the product to receive the full refund. For any merchandise that is returned with missing parts and open there will be a 15% defective fee. The customer is required to pay for any return shipping fees. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item.). Also, all returns are refunded the same way they were paid.

    It's the customer’s responsibility to know their states firearm laws. There will be a 20% restocking fee as well as shipping charges for any firearm that needs to be returned because of state legality.

    Any order that is over 60 days and has not shipped or paperwork started will automatically get refunded.

California approved handguns link: http://certguns.doj.ca.gov/safeguns.asp
     Ammunition will not be returned. Make sure you confirm your order before processing.

Please note that we do not permit the return of the following products:

1. Special orders and products that are custom configured to your specifications.
2. Products sold "as is" or "used" or that have been installed or used after receipt.
3. Ammunition
4. Firearms
5. Any background checks or licenses 

NOTE: We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.

GIFT CERTIFICATES: Gift Certificates purchased through AlquistArms.com are only good through the website and not in store. Gift certificates/gift cards are not redeemable or exchangeable for cash, credit or debit unless required by law. Gift certificates/ cards will not be replaced, returned if lost, stolen or used without authorization. 

Credit Card Refund Policy:

     You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
NOTE: Depending on your credit card carrier it can take a full billing cycle before you see the refund on your account.